Privacy Policy
Last Updated: January 6, 2025
At Presgera, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Place an order for our products
- Create an account on our website
- Subscribe to our newsletter
- Contact our customer support
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Order history and preferences
- Communications with our customer service team
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and device identifiers
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- Location data (approximate geographic location)
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders and our products
- Providing customer support and responding to your inquiries
- Improving our website and enhancing user experience
- Sending promotional emails and marketing communications (with your consent)
- Detecting and preventing fraud and security threats
- Complying with legal obligations
- Analyzing website traffic and user behavior
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission to share your information
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and performance
- Provide personalized content and advertisements
- Improve website functionality
You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Secure servers and databases
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
- Object: Object to certain processing of your information
To exercise these rights, please contact us using the information provided in the Contact section.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website and services, you consent to the transfer of your information to these locations.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@presgera.com
Phone: 1-800-PRESGERA
Address: Presgera Customer Service, 123 Wellness Way, Los Angeles, CA 90001